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 Call 616-355-1500 to report an outage or other issue.


Holland Board of Public Works (HBPW) is a local municipal wastewater service provider. Living in the community that we serve makes you more than a customer of our utility – you are also an owner. Our wastewater service area includes the City of Holland, Fillmore Township and Laketown Township.

Serving the community is HBPW’s top priority. HBPW invests in maintaining quality and wastewater services. Every dollar that we receive is invested back into the community.

As a municipal wastewater service provider, HBPW maintains local control, low rates and high reliability. Local governance gives community citizens a direct voice in our decisions and policy-making.  


Holland Board of Public measures the reliability of our wastewater service by tracking the number of sewer main backups. Throughout our sewer main system, HBPW is proud to experience very few backups. Quality materials and installation practices ensure that our wastewater system is built to last. HBPW performs regular maintenence and has controls in place to protect the sewer system from grease and tree roots.


Holland Board of Public Works has been able to maintain competitive rates while investing in infrastructure.

Make Us Your Utility

Holland Board of Public Works provides competitive and reliable wastewater services to the Holland area. We are looking to expand our reach within our service district. If you are building anywhere in the City of Holland, Laketown Township or Fillmore Township, we could be your wastewater service provider.

Before construction begins, contact us for a consultation - 616.355.1500.  

How It Works

The Holland Area Water Reclamation Facility treats water from the city and several surrounding townships. Water enters through two primary sanitary mains coming from the North and South. After treatment, the plant’s effluent is released into Lake Macatawa and is actually cleaner than the lake itself.

  1. Wastewater influent from the community enters the plant from the north and south.
  2. The influent streams combine at the headworks facility, which filters out inorganic solids larger than 1/4” by using mechanically cleaned bar screens. It also removes any sand and gravel with a vortex grit removal system.
  3. The flow splits between four primary clarifiers where heavier solids and organic matter settle to the bottom. Ferric chloride is added prior to the tanks to serve as a coagulant, sticking to the phosphorus in the flow stream and settling out with the solids.
  4. Flow from the primary clarifiers enters aeration basins where it mixes with oxygen and “activated sludge” from the secondary clarifiers. Microorganisms from the sludge begin to feed on any organic particles in the oxygen-rich environment.
  5. When the flow reaches the secondary clarifiers, the growing microorganisms clump and form larger masses which settle out most remaining suspended solids into “activated sludge.” Some of the sludge is then returned to aeration to replenish the microbes there.
  6. We disinfect the effluent flow from the clarifiers with sodium hypochlorite to kill any remaining harmful bacteria.


The Water Reclamation Facility (WRF) treats wastewater from the City of Holland and portions of the five adjacent townships (Holland Charter, Park, Fillmore, Laketown and Zeeland). The wastewater received from the city and townships arrives through two pipes, one from the north and one from the south side.

Holland BPW maintains all of the sanitary sewer collection system south of Lake Macatawa and the Macatawa River. This system contains nearly 190 miles of sanitary sewer pipe and 35 sewage lift stations. This system is separated, which means the surface drainage is collected into storm sewers and drains, and the sewage from homes or businesses goes into a separate system – the sanitary sewer system.

Maintaining reliable service for our customers requires strategic facility and process upgrades. Since beginning service in 1927, the WRF has undergone five major renovations (1960, 1972, 1982, 1996 and 2017). Each renovation has increased the capacity of the facility. The most recent renovation was a thorough upgrade to the aeration, oxidation and clarification equipment. Much of the equipment was over 40 years old and upgrading the equipment allowed HBPW to address increasing loading. The project increased treatment capacity levels by over 20% without increasing the facility footprint.

Our plant has a hydraulic loading capacity of 12 million gallons per day. On an average day, about nine MGD of wastewater is coming into the plant. The hydraulic capacity is variable, meaning it is based on the pollutant loadings such as Biochemical Oxygen Demand (BOD) and Chemical Oxygen Demand (COD). The wastewater is treated in several stages. The primary stage includes removing floating and settling pollutants. The next stage, secondary treatment, includes using biological and gravity treatments to remove suspended pollutants that have passed through the primary treatment. This meets all discharge permits issued by the EPA and EGLE, and allows the treated wastewater to be released to Lake Macatawa.

Fiscally responsible decisions result in affordable rates for customers. When faced with the need for greater capacity, Holland BPW pursued the most cost effective solutions and optimized treatment processes. HBPW transitioned their equipment from a conventional Activated Sludge Process to a High Purity Oxygen Activated Sludge Process. This means that pure oxygen activates the sludge process rather than air supplied by large blowers. Since the microorganisms that feed on harmful organic materials need lots of oxygen to work effectively, the upgrades enable a more concentrated waste stream to be treated in the same footprint of the facility.



What Not To Flushtoilet

Did you know “flushable” wipes aren’t really all that flushable? While convenience wipes such as baby, hygienic, cleaning and disinfectant wipes may be labeled as “disposable” or “flushable,” they are not because they don’t break down in the sewer system. This causes plugs in sewer pipes and pumps, resulting in sewage backups or other problems. Holland BPW is on a mission to educate customers so you can help keep the sewer pipes and your pipes clear.

Here’s How You Can Help

Do Flush: Toilet Paper

Don’t Flush: Flushable wipes (or anything else) including food, diapers, paper towel, feminine hygiene products, facial tissues, paper, goldfish (or any pet fish), medicine or drugs.

Prevent Clogging Your Pipes

Grease, fats, oils and leftover food can be damaging to pipes and sewage systems. Grease hardens into a solid that can create blockages in your plumbing. Below are a few tips to keep sinks and drains functioning properly.

Here’s How You Can Help

Do: Use the garbage disposal minimally with running water, allow grease to harden in a sturdy container before throwing away, and wipe down pots, pans, and plates with paper towels before washing.

Don’t: Wash oil or grease down the drain or use reusable rags or washcloths to soak up grease. Washing the rag will allow grease into the pipes.


How to Dispose of Unwanted Medicines

Take unwanted medicine to a collection program. Proper disposal of drugs is a vital public safety and public health issue.

Find a Drug Take Back Location

A simple way to find a drug take back location is to search for "drug take back locations near me" in Google.

  • DO NOT flush medications or drugs down the toilet.

  • DO NOT throw medications or drugs in the trash.

Local Drop-off Locations
Name Street Address City
Holland Police Department 89 W 8th Street Holland
CVS 132 Douglas Ave Holland
D & W 50 Douglas Ave Holland
Family Fare 1185 South Washington Holland
Meijer # 217 3320 West Shore Drive Holland
Meijer # 47 746 16th Street Holland
Meijer # 180 15000 US 31 Grand Haven
Meijer # 254 4075 32nd Ave Hudsonville
Paul's Pharmacy 803 Lincoln Ave Holland
Skip's Pharmacy 700 Michigan Ave Holland
Walgreen's 494 Butternut Holland

The usual methods for disposing of unused medicines—flushing them down the toilet or throwing them in the trash—both pose potential safety and health hazards.

Medicines that languish in home cabinets are highly susceptible to diversion, misuse, and abuse. Rates of prescription drug abuse in the U.S. are alarmingly high, as are the number of accidental poisonings and overdoses due to these drugs. Studies show that a majority of abused prescription drugs are obtained from family and friends, including from the home medicine cabinet.

What happens to the drugs that are dropped off?

All medications collected will be incinerated, preventing them from entering our lakes and streams.

The Drug Take Back Program

The Drug Take Back program is on-going, free, and anonymous. Residents can drop off their unwanted/expired drugs at the Holland Department of Public Safety during regular business hours. Several area pharmacies also participate in this program and can accept “uncontrolled medications”. Visit www.wmtakebackmeds.org for more information on the program and drop-off locations.