Who We Are
Established as a community-owned utility in 1893, the underlying purpose of Holland Board of Public Works is to enrich the lives of customers in West Michigan's greater Holland area by providing reliable and economical electric, water and wastewater treatment services while maintaining environmental responsibility.
Located on the beautiful shores of Lake Michigan, HBPW is located in one of Michigan's fastest growing industrial and residential areas providing service for 75,000 members of the community.
- HBPW, a local not-for-profit utility, exists to help advance the agility and self-determination of the Holland community.
- HBPW provides utility services that improve the quality of life by helping people meet their fundamental needs efficiently, safely and responsibly.
- HBPW strives to be exemplary stewards of the resources entrusted to them.
HBPW provides essential, economical and innovative utility services for the Holland community, including electricity, water wastewater and broadband. HBPW operates socially and environmentally responsible utility enterprises that are able to expand and sustain a highly functional, reliable and efficient local infrastructure.
HPBW operates with a Commitment to Customers and the Community
HBPW is a progressive and innovative utility with more than 180 employees of diverse backgrounds working together to provide the Holland area with reliable and low cost utility services, while developing and implementing methods to preserve the environment. The Holland BPW staff provides a team building atmosphere within the organization and community, utilizing the richness of its diverse employees. HBPW continues to move forward, growing in services while maintaining the high expectations that its valued customers have come to expect. As a proud and active member of the Holland community, HBPW is committed to providing the services of an ever growing and changing population.
Holland BPW continuously assesses the needs of customers and our community, and works to meet those needs today and in the future.
Holland BPW is continuously redefining itself and exploring other services that could serve as an asset to the community. New technological fields are being explored and HBPW is on the forefront of development of various support services that can assist in meeting the needs of the community. HBPW's GIS services provide detailed descriptions of various utility delivery systems that can assist HBPW employees in new developing areas. Additionally, a 17-mile fiber optic backbone has been constructed to support internal communication links between, and for all HBPW facilities, as well as the community's various public services such as hospitals, schools and local government agencies.
Our Core Values
- Continuous Improvement
- Customer Focus
- Employee Fulfillment
- Open Communications
- Professional Development
Board of Directors
Our Board of Directors is comprised of residents and business people that live and work in our community. In addition to providing insight and decision-making regarding the Holland Board of Public Works, each member is also personally active in the community.
PJ Thompson, HBPW Board President
PJ Thompson was raised in Holland, Michigan and educated in the Holland Public Schools. After earning a BA in Economics at Albion College and MBA from the University of Notre Dame, PJ started his career as a CPA with Price Waterhouse based in Charlotte, NC. His specialization was manufacturing systems for global clients enabling PJ to travel, work and live in multiple countries. In 1997, he moved back to the Holland area to join Trans-Matic Mfg. Co., which was founded in 1968 and is wholly owned by the Thompson Family. PJ became President of Trans-Matic in 2002 and serves in this capacity currently. Over the past two decades, Trans-Matic has expanded its operations to China and to Mexico under his leadership. PJ and his wife Kristen reside in Holland’s Historical District.
Tim Hemingway, HBPW Board Vice President
Tim Hemingway is a long-time resident of the Holland area, but has also lived in Brazil, California, and Texas. Tim worked for SAF Holland for 31 years in various roles including General Manager of Texas Operations, Vice President International, President of Holland USA, and President of Global Aftermarket Business for SAF Holland. Tim serves on the board of the Holland Community Aquatic Center. He also served on the Board of Directors for TMD Friction, Luxembourg and volunteers with the Boys & Girls Club of Greater Holland.
Paul Lilly, HBPW Board Member
A Holland resident since 1987, Paul operated a cleaning and facility services business in Holland for 18 years, retiring in 2018 after selling the business. Paul worked with Herman Miller in their Facility Management Institute, Production, and Customer Service operations for 21 years. As part of the original Holland Sustainability Committee, he helped develop the Community Energy Plan and the Sustainability Framework. Paul has been active in the Macatawa Watershed Project serving on the education and technical teams. He holds a BS and MS in Resource Development from Michigan State University with focus on Water Resource Management and an MBA from the University of Michigan.
Carolyn Maalouf, HBPW Board Member
A Holland resident since 1991, Carolyn has enjoyed living and raising her family in West Michigan. She joined Herman Miller, Inc. immediately upon earning a degree in Mechanical Engineering from Michigan Technological University. Carolyn has served many roles and product initiatives during her 35 years at Herman Miller, where she continues to work as a senior researcher in Product R&D.
Beth Snyder, HBPW Board Member
A graduate of Hope College and Ohio State University's Fisher College of Business, Beth worked in public and government affairs for ExxonMobil in Washington D.C. and Dallas, TX prior to returning to Holland, MI in 2017. Beth leads a Lilly Endowment-funded program focused on faith and vocation at Hope College. In addition to BPW, Beth enjoys serving the community as a board member of Western Theological Seminary, Evergreen Commons, Camp Geneva, and Upward Bound. She lives in the Washington School neighborhood.
Executive Leadership Team
- Lakeshore Advantage Board of Directors
- Chair of Michigan Public Power Agency (MPPA)
Dave leads Holland Board of Public Works by living the organization’s core values and with a dedication to the community of Holland. He started as an engineering intern, honing his experience through various positions within the company that prepared him for his role as General Manager. Dave has a passion for public engagement. He strives to understand the needs and wants of the people of Holland when making decisions that have a major impact. His leadership in community engagement is seen in the P21 Decision that resulted in Holland Energy Park, Waterfront Holland, and the current Holland Community Broadband exploration.
Utility Services Director
- MMEA – President – Michigan Municipal Electric Association Board of Directors
Utility Services is focused on all the customer-facing activities of the HBPW. They strive to provide exceptional customer service and reliable electric, water, waste water and broadband utilities. They continually evaluate the assets providing service, and plan for upgrades and renewal to continue to deliver affordable and reliable utility services to our customers.
Ted enjoys the variety that comes with working with four different utilities. There is never a shortage of challenges and the uniqueness of each utility keeps each of his days interesting. The knowledge that they are able to make a difference in the community is another great benefit of working at HBPW.
Business Services Director
- LCoP – Steering Committee Member for the Ottawa County DEI Office Learning Communities of Practice Cohort
Becky feels fortunate working at Holland BPW where she has had many opportunities to use her passion for serving others and engaging with people. HBPW’s focus on customers and the community really shines through in everything they do. She enjoys working with the team and building a culture where they can learn, grow and serve together.
- MWEA – Past President of the Michigan Water Environment Association Board of Directors and member of Government Affairs and Contaminants of Concern committees
- MPPA – Member of Michigan Public Power Agency Board Risk Management Committee
As someone driven by community service, continuous improvement, and sustainability, Joel has always been drawn to public utilities. Working at Holland BPW has allowed him to channel those passions into service for the Holland community. It also has allowed him to be surrounded by an outstanding staff of utility professionals that are similarly passionate about the Holland community and the services that they provide.
- Holland Rotary Club
- MML – Energy & Environment Committee
HBPW is the second municipal utility that Charles has worked for. The utility business is complex and rapidly evolving, providing an intellectually challenging work environment, which he enjoys. His primary driver for being in the municipal side of the utility business is the public service aspect. Every dollar that comes into HBPW is spent for the customers’ benefit, and HBPW’s actions affect the quality of their neighbors’ daily lives. That is the lens Charles looks through every day when evaluating the business decisions he makes as an HBPW employee.