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Contact Us

Customer Service

For help with Holland BPW services
account related questions:

Customer Service
Phone: 616.355.1500

Media Inquiries

Please direct
Media inquiries to:

Julie DeCook, Communications Manager
Direct: 616.355.1576

Service Center

625 Hastings Ave., Holland, MI 49423 | 616.355.1500

Customer Service

616.355.1500 | Email Us at

Lobby Hours:

  • Monday, Tuesday, Thursday, Friday from 7:30am - 5:00pm

  • Wednesday from 9:00am - 5:00pm

Holland BPW Service Center front brick sign


Electric Distribution

  • Business Hours, 7:30a - 4:00p | 616.355.1603

  • 24-hour On-call Number | 616.355.1500

Refuse & Recycling Customer Service

  • 616.355.1500

Water Distribution and Wastewater Collection

  • Business Hours, 7:30a - 4:00p | 616.355.1643

  • 24-hour On-call Number | 616.355.1500

Conservation Programs & Rebates

Careers Opportunities/Resumes

Holland Energy Park on a sunny day - drone photo.

Holland Energy Park

1 Energy Park Way, Holland, MI 49423

Holland Water Treatement Plant front of building on a sunny fall day.

Holland Water Treatment Plant

46 North Lakeshore Dr., Holland, MI 49424

Holland Water Reclamation Facility front of the building on a sunny day with the American flag at half mast.

Holland Area Water Reclamation Facility

42 South River Ave., Holland, MI 49423