Electric | 
Water | 
Wastewater | 
Broadband
Rates
Terms and Conditions of Service: Service will be further governed by the Holland Board of Public Works Terms of Service.
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Electric
Rate B
Available for use to all Commercial and Industrial customers with an average Billing Demand of 25 kW or less regardless of load factor or an average Billing Demand between 25kW to 100kW provided the load factor is greater than 30% in the preceding twelve (12) months.
When load factor is less than 30% in the preceding twelve (12) months, customers will be placed on Rate M.
Character of Service - Alternating current, 60-Hertz, single or three phase (subject to availability). The nature of the voltage is to be determined by the Holland Board of Public Works.
Minimum charge is the sum of the charges listed below on all active accounts* per meter.
- Readiness to Serve Charge
- Energy Optimization Charge
*Active accounts are services with installed meters that are available for customer use.
| Charge | Amount | Details |
|---|---|---|
| Readiness to Serve | $34.00 | Per Month |
| Energy Optimization | Refer to the Energy Optimization Schedule | |
| Delivery | $0.0422 | Per kWh |
| Energy (Nov - Apr) | $0.0708 | Per kWh |
| Energy (May - Oct) | $0.0829 | Per kWh |
Combined Lighting and Power General Service - Rate K
Assigned to all Commercial and Industrial customers with a Billing Demand less than 1000 kW any time in the preceding twelve (12) months..
Character of Service - Alternating current, 60-Hertz, single or three phase (subject to availability). The nature of the voltage is to be determined by the Holland Board of Public Works.
Minimum charge is the sum of the charges listed below on all active accounts* per meter.
- Readiness to Serve Charge
- Delivery Charge
- Capacity Charge
- Energy Optimization Charge
*Active accounts are services with installed meters that are available for customer use.
| Charge | Amount | Details |
|---|---|---|
| Readiness to Serve | $210.00 | Per Month |
| Energy Optimization | Refer to the Energy Optimization Schedule | |
| Delivery | $3.50 | Per kW |
| Capacity | $11.00 | Per kW |
| Energy (up to 2,500,000 kWh) | $0.0490 | Per kWh |
| Energy (greater than 2,500,000) | $0.0400 | Per kWh |
Adjustment for Power Factor
This rate requires a determination of the average Power Factor maintained by the customer during the billing period. Such average Power Factor shall be determined through metering of lagging Kilovar-hours and Kilowatt-hours during the billing period.Whenever the average Power Factor during the billing period is below 0.850, the bill shall be adjusted as follows:
Power Factor Adjustment
- 0.800 to 0.849 1% of total kWh and kW metered-based charges
- 0.750 to 0.799 2% of total kWh and kW metered-based charges
- 0.700 to 0.749 3% of total kWh and kW metered-based charges
- 0.650 to 0.699 4% of total kWh and kW metered-based charges
A Power Factor less than 0.650 is not permitted and necessary corrective equipment must be installed by the customer. A 15% penalty will be applied to any metered-based charges, excluding surcharges, as long as the customer’s Power Factor remains below 0.650.
Active accounts are services with installed meters that are available for customer use.
Transformer Ownership Discount - A customer who owns and maintains its own transformer in satisfactory condition will receive a credit of $0.45 per kW on maximum billing demand and a three (3) percent discount on all kWh during the billing period.
Delivery Charge - The kW billing demand for the delivery charge shall be the maximum fifteen (15) minute integrated rolling demand during the billing period.
Capacity Charge - The kW billing demand for the capacity charge shall be the maximum fifteen (15) minute integrated rolling demand during the on-peak hours during the billing period.
Minimum Billing Demand - The minimum billing demand used for the delivery and capacity charges shall be not less than 60% of the highest on-peak demand established during the preceding twelve (12) months.
On-Peak hours - The following schedule shall apply Monday through Friday (except holidays designated by Holland Board of Public Works). Weekends and holidays are considered off-peak.
- On-peak – 10 a.m. to 6 p.m.
- Off-peak – 6 p.m. to 10 a.m.
Designated Holidays:
- New Year’s Day – January 1
- Memorial Day – Last Monday in May
- Independence Day – July 4
- Labor Day – First Monday in September
- Thanksgiving Day – fourth Thursday of November
- Christmas Day – December 25
Whenever a holiday falls on a weekend, neither the Friday nor the Monday will be considered as holidays for application of off-peak hours.
Combined Lighting and Power General Service - Rate M
Assigned to all Commercial and Industrial customers with a Billing Demand greater than 1000 kW any time in the preceding twelve (12) months..
Character of Service - Alternating current, 60-Hertz, single or three phase (subject to availability). The nature of the voltage is to be determined by the Holland Board of Public Works.
Minimum charge is the sum of the charges listed below on all active accounts* per meter.
- Readiness to Serve Charge
- Delivery Charge
- Capacity Charge
- Energy Optimization Charge
*Active accounts are services with installed meters that are available for customer use.
| Charge | Amount | Details |
|---|---|---|
| Readiness to Serve | ||
| - Up to 50,000 kWh | $50.00 | Per month |
| - 50,001 kWh to 250,000 kWh | $114.00 | Per month |
| - 250,000 kWh and above | $210.00 | Per month |
| Energy Optimization | Refer to the Energy Optimization Schedule | |
| Delivery | $3.50 | Per kW |
| Capacity | $11.00 | Per kW |
| Energy | $0.0506 | Per kWh |
Adjustment for Power Factor
This rate requires a determination of the average Power Factor maintained by the customer during the billing period. Such average Power Factor shall be determined through metering of lagging Kilovar-hours and Kilowatt-hours during the billing period.Whenever the average Power Factor during the billing period is below 0.850, the bill shall be adjusted as follows:
Power Factor Adjustment
- 0.800 to 0.849 1% of total kWh and kW metered-based charges
- 0.750 to 0.799 2% of total kWh and kW metered-based charges
- 0.700 to 0.749 3% of total kWh and kW metered-based charges
- 0.650 to 0.699 4% of total kWh and kW metered-based charges
A Power Factor less than 0.650 is not permitted and necessary corrective equipment must be installed by the customer. A 15% penalty will be applied to any metered-based charges, excluding surcharges, as long as the customer’s Power Factor remains below 0.650.
Active accounts are services with installed meters that are available for customer use.
Transformer Ownership Discount - A customer who owns and maintains its own transformer in satisfactory condition will receive a credit of $0.45 per kW on maximum billing demand and a three (3) percent discount on all kWh during the billing period.
Delivery Charge - The kW billing demand for the delivery charge shall be the maximum fifteen (15) minute integrated rolling demand during the billing period.
Capacity Charge - The kW billing demand for the capacity charge shall be the maximum fifteen (15) minute integrated rolling demand during the on-peak hours during the billing period.
Minimum Billing Demand - The minimum billing demand used for the delivery and capacity charges shall be not less than 60% of the highest on-peak demand established during the preceding twelve (12) months.
On-Peak hours - The following schedule shall apply Monday through Friday (except holidays designated by the Holland Board of Public Works). Weekends and holidays are considered off-peak.
- On-peak – 10 a.m. to 6 p.m.
- Off-peak – 6 p.m. to 10 a.m.
Designated Holidays:
- New Year’s Day – January 1
- Memorial Day – Last Monday in May
- Independence Day – July 4
- Labor Day – First Monday in September
- Thanksgiving Day – fourth Thursday of November
- Christmas Day – December 25
Whenever a holiday falls on a weekend, neither the Friday nor the Monday will be considered as holidays for application of off-peak hours.
Energy Optimization
The Energy Optimization charge is used to fund the Energy Smart Program for the Holland Board of Public Works customers. All residential customers are charged based on kilowatt hour (kWh) consumption. All commercial and industrial customers are charged according to the consumption tiers listed above per meter per billing cycle.
The Holland Board of Public Works implemented the Energy Optimization program in accordance with the Clean, Renewable, and Efficient Energy Act pursuant to Michigan Public Act 295 (PA295) of 2008.
| Charge | Amount | Details |
|---|---|---|
| Tier 1: 0-5,000 kWh | $2.75 | Per billing meter |
| Tier 2: 5001-25,000 | $31.62 | Per billing meter |
| Tier 3: 25,001-100,000 | $122.89 | Per billing meter |
| Tier 4: 100,001-250,000 kWh | $243.38 | Per billing meter |
| Tier 5: >250,000 kWh | $390.00 | Per billing meter |
District Thermal Energy - Rate S
Availability: Available for use by the City of Holland for governmental purposes.
Character of Service: Water containing thermal energy delivered to the City at the Holland Energy Park power plant. The magnitude of quantities for water and thermal energy shall be prearranged with the Holland Board of Public Works.
| Charge | Amount | Details |
|---|---|---|
| 2004, 2007, 2009 Expansions Capital Recovery | $2,329.54 | Per month |
| 2017 Expansion Capital Recovery | $11,872.86 | Per month |
| Readiness to Serve | $50.00 | Per month |
| Energy Optimization | Refer to the Energy Optimization Schedule | |
| Pumping Operation Energy | $0.0506 | Per kWh |
| Capacity | $11.00 | Per kW Billing Demand |
| Chemical Cost | $504.17 | Per month |
*Readiness to Serve Charge, Energy Optimization Charge, Energy per kWh, Capacity Charge and minimum billing demand maintains same rate as rate M.
Minimum Charge is the sum of the charges listed below on all active accounts*.
- Capital Recovery Charge
- Readiness to Serve Charge
- Chemical Cost charge
- Energy Optimization Charge (Refer to Energy the Optimization Rate Schedule)
Public Un-metered Accounts - Rate U
Availability
A) For Public use power accounts where estimated monthly kWh consumption is 100kWh or less per connection. Typical applications are sprinkler timers, emergency sirens, etc.
B) Public use includes State of Michigan, its political subdivisions, and public school districts.
C) Each individual connection to the HBPW system is considered to be an account.
D) Estimated monthly kWh consumption will be at Holland BPW’s sole determination. If the customer disagrees with Holland BPW’s calculation, an electric meter may be installed, subject to charges described in Rate B.
Rate per Month - $20.00, inclusive of the following charges:
- Readiness to serve
- Energy
- Distribution
- Capacity
Public Lighting/Security Lighting - Rate D
Availability: Public Lighting service is available in areas serviced by the Holland Board of Public Works electric distribution system. Decorative Pedestrian Street/Security Lighting is available is areas serviced by HBPW underground electric lines.
Applicable: The HBPW owns and maintains all the lighting equipment and appurtenances and the Monthly Amount includes all energy, parts, and labor, except for lights designated as “Energy Only”. The “Energy Only” rate is available for municipal owned lights when the municipality assumes all costs for procurement, installation, maintenance and replacement. Energy usage is based on average annual dusk to dawn power consumption which is calculated as 4380 hours per year. No discounts in the monthly rate will be made for timers, motion detectors or similar equipment.
Terms and Conditions of Service: Service will be further governed by the Holland Board of Public Works Terms of Service.
Standard Pole Mounted Street/Security Lighting
| Charge | Monthly Amount | Details |
|---|---|---|
| 150 watt Sodium Cobra Head | $14.95 | No new installation |
| 250 watt Sodium Cobra Head | $17.75 | No new installation |
| 150 watt Sodium Security Light | $13.55 | No new installation |
| 250 watt Sodium Security Light | $16.35 | No new installation |
| 400 watt Sodium Security Light | $22.50 | No new installation |
| 40 watt LED Cobra Head | $10.00 | |
| 85 watt LED Cobra Head | $11.65 | |
| 100 watt LED Cobra Head | $13.20 | |
| 150 watt LED Security Light | $15.60 |
Decorative Pedestrian Style Street/Security Lighting
| Charge | Monthly Amount | Details |
|---|---|---|
| 100 watt Metal Halide | $18.00 | No new installation |
| 175 watt Metal Halide | $20.40 | No new installation |
| 70 watt High Pressure Sodium | $14.95 | No new installation |
| 150 watt High Pressure Sodium | $20.55 | No new installation |
| 60 watt LED* | $2.30 | Energy Only |
| 30 watt LED | $16.15 | |
| 60 watt LED | $17.25 |
*Local Government Use Only
pdf Security Lighting Application (1.34 MB)
Renewable Energy Rate
Availability: Available to all Holland Board of Public Works customers on a first come first serve basis. Availability is limited.
Renewable Energy is available in 100 kWh blocks or in 5% increments of total monthly consumption.
Terms and Conditions of Service: The minimum term available to all customers is twelve (12) continuous complete billing periods. Service will be further governed by the Holland Board of Public Works Terms of Service.
| Charge | Amount | Details |
|---|---|---|
| Renewable Energy Premium | $0.010 | Per kWh |
Ready to sign up?
Elective Renewable Energy Rate Application
Water
Monthly Charge is the sum of the charges listed below per meter.
- Commodity charge
- Readiness to Serve Charge
- Applicable additional charges
Non-Standard Water Main Rate
A 30% surcharge applies to customers connected to a water main that was determined to be non-standard at the time it was added to the public water system.
Terms and Conditions of Service - Rate applies to all active accounts. Readiness to serve charges are not pro-rated. Service will be further governed by the Holland Board of Public Works Terms of Service.
Commodity Charge
| Per Billing Cycle Amount | Details |
|---|---|
| $1.72 | Per ccf* |
*ccf = 100 cubic feet which is equivalent to 748 gallons
Readiness to Serve Charge
| Meter Size | Per Billing Cycle Amount | Details |
|---|---|---|
| 5/8" | $11.64 | Per meter |
| 3/4" | $14.55 | Per meter |
| 1" | $22.0 | Per meter |
| 1.5" | $44.44 | Per meter |
| 2" | $68.77 | Per meter |
| 3" | $132.25 | Per meter |
| 4" | $232.76 | Per meter |
| 6" | $486.68 | Per meter |
Private Fire Protection
| Meter Size | Per Billing Cycle Amount | Details |
|---|---|---|
| 3" or smaller | $10.75 | Per service |
| 4" | $12.25 | Per service |
| 6" | $19.25 | Per service |
| 8" | $42.50 | Per service |
| 10" | $95.00 | Per service |
| 12" | $153.25 | Per service |
Public Fire Protection
| Meter Size | Monthly Amount | Details |
|---|---|---|
| Hydrant Maintenance | $5.95 | Per hydrant |
Wastewater
Monthly Charge is the sum of the charges listed below per meter.
- Commodity charge
- Readiness to Serve Charge
- Applicable additional charges
Commercial and Industrial
Customers with subtract meter(s) may receive a discount on the readiness to serve charge for each account. The discount is the sum of the readiness to serve charge(s) of the subtract meter(s). The maximum discount is equal to the readiness to serve charge oft he meter one size smaller than the main water supply meter(s).Customers discharging compatible pollutants in excess of the Sewer Use Ordinance limits are subject to surcharges. Customer requiring monitoring and inspection services by Sewer Use Ordinance are subject to pollution control fees. Please refer to the Wastewater Surcharge Rates and Pollution Control Fees schedule.
Terms and Conditions of Service - Rate applies to all active accounts. Readiness to serve charges are not pro-rated. Service will be further governed by the Holland Board of Public Works Terms of Service.
Commodity Charge
| Per Billing Cycle Amount | Details |
|---|---|
| $2.84 | Per ccf* |
*ccf = 100 cubic feet which is equivalent to 748 gallons
Readiness to Serve Charge
| Meter Size | Per Billing Cycle Amount | Details |
|---|---|---|
| Single Family Unit | $13.50 | Per meter |
| Unmetered Flat Rate | $33.40 | Per month |
Commercial, Industrial, and Multi-family Rates
| Meter Size | Per Billing Cycle Amount | Details |
|---|---|---|
| 5/8" | $12.58 | Per meter |
| 3/4" | $13.72 | Per meter |
| 1" | $28.34 | Per meter |
| 1.5" | $55.26 | Per meter |
| 2" | $91.55 | Per meter |
| 3" | $192.62 | Per meter |
| 4" | $342.20 | Per meter |
| 6" | $748.91 | Per meter |
Wastewater Surcharge Rates and Pollution Control Fees
| Surcharge Rates | Capacity Rate | Treatment Rate | Total |
|---|---|---|---|
| Biochemical Oxygen Demand (BOD) | $0.100/lb | $0.271/lb | $0.371/lb |
| Chemical Oxygen Demand (COD) | $0.050/lb | $0.135/lb | $0.185/lb |
| Total Suspended Solids (TSS) | $0.030/lb | $0.152/lb | $0.182/lb |
| Total Phosphorus (TP) | $0.321/lb | $3.05/lb | $3.426/lb |
| Grease & Oil (G&O) | $0.050/lb | $0.139/lb | $0.189/lb |
Surcharge Customers
Customers are billed surcharges for each pollutant that exceeds the limits found in Table 1. Pollutant discharges that exceed the identified limits but are not subject to a Special Discharge Allocation will be billed as follows:
- Total Surcharge = Actual Pounds Discharged above the concentrations listed in Table 1 x (Capacity Rate + Treatment Rate)
- Surcharge can be billed for either BOD or COD, whichever is the greater dollar cost, but not for both.
Special Discharge Allocation (SDA) Customers
SDAs are special permitted limits on the daily pounds of a pollutant that can be discharged by a customer. These allocations are assigned to customers via their discharge permit. For each pollutant subject to a Special Discharge Allocation, customers will be billed the combined total of the following:
- Capacity Charge = (SDA lbs/day x days per billing cycle) x Capacity Rate
- Capacity Charge = (SDA lbs/day x days per billing cycle) x Capacity Rate
- Treatment Charge = Pounds Discharged above the concentrations listed in Table 1 x Treatment Rate
- Over Capacity Charge = Actual Pounds discharged above the (SDA x days per billing cycle) x Capacity Rate Over Capacity Charge is only applied if a customer’s actual pounds discharged exceeds their permitted SDA.
Table 1
| Pollutant | Surcharge Above |
|---|---|
| Biochemical Oxygen Demand (BOD) | 250 mg/L |
| Chemical Oxygen Demand (COD) | 500 mg/L |
| Total Suspended Solids (TSS) | 250 mg/L |
| Total Phosphorus (TP) | 5 mg/L |
| Grease & Oil Polar Fraction (G&O)* | 50 mg/L |
*Surcharges for grease and oil polar fraction will be applied only if a user has received a Special Discharge Allocation for grease and oil polar fraction. Any users discharging above 50 mg/L may be required to submit grease trap maintenance records.
Permitted Customers Pollutant Control Fees
Monthly fees are based upon the level of monitoring and inspection services. Each permitted customer shall be assigned to one of the following categories:
| Category | Monthly Fee | Permitted Customers Category Description |
| A | $500.00 | Monitored, SDA, Surcharged Monthly, Categorical, Inspected |
| B | $480.00 | Monitored, SDA, Surcharged Monthly, Inspected |
| C | $447.00 | Monitored, SDA, Surcharged Quarterly, Inspected |
| D | $130.00 | Monitored, Surcharged Monthly, Categorical, Inspected |
| E | $109.00 | Monitored, Surcharged Monthly, Inspected |
| F | $97.00 | Monitored, Surcharged Quarterly, Categorical, Inspected |
| G | $81.00 | Monitored, Categorical, Inspected |
| H | $77.00 | Monitored, Surcharged Quarterly, Inspected |
| I | $65.00 | Monitored, Surcharged Quarterly |
| J | $60.00 | Monitored, Inspected |
| K | $48.00 | Monitored |
Industrial Pretreatment Program Fees
The Holland Board of Public Works Industrial Pretreatment Program (IPP) monitoring fee structure isThe Holland Board of Public Works Industrial Pretreatment Program (IPP) monitoring fee structure is based on the actual cost of the sampling and laboratory analyses to be performed. The costs, and an explanation of how they are determined, are outlined herein.
IPP Costs
| Description | Rate | Details |
| Labor | $40.56 | Per hour |
| Vehicle | $ 5.75 | Per day |
| Sampler | $30.00 | Per day |
IPP Labor Accounting
| Description | Rate |
| Composite Sample | 1.5 hours per sample |
| Grab Sample | 1.0 hours per sample |
HBPW Analytical Costs
| Pollutant | Rate | Details |
| Total Suspended Solids (TSS) | $10.00 | Each |
| Biochemical Oxygen Demand (BOD) | $15.00 | Each |
| Chemical Oxygen Demand (COD) | $15.00 | Each |
| Total Phosphorus (TP) | $14.00 | Each |
| Ammonia | $10.00 | Each |
| pH | $10.00 | Each |
External Analytical Costs
Actual cost plus 10% administrative fee
Broadband
Shared Gigabit
HBPW offers high-speed broadband services to our community with industry-leading internet reliability, speed and customer service. Currently, this shared gigabit service is only available to the Downtown Holland corridor.
Availability - Available for all customers where shared network infrastructure is available.
Character of Internet Service - Broadband connection to HBPW fiber optic shared gigabit network including Internet service. Enhanced Internet services and Multi-dwelling Unit Options are defined in the Ratebook. Service is subject to availability.
| Bandwidth | Service | Amount | Details |
|---|---|---|---|
| 1000 Mbps | Shared Gigabit | $85.00 | Per month |
| 1000 Mbps | Enhanced Shared Gigabit | $220.00 | Per month |
| 1000 Mbps | Additional Tenants for Multi-dwelling Units | $25.00 | Per month |
Character of Transit Connection Service - Broadband connection to HBPW fiber optic shared gigabit network. Enhanced Transit Connection Services are defined in the Rate Book. Service is subject to availability.
Character of Transit Connection Service:Character of Transit Connection Service:Broadband connection to HBPW fiber optic shared gigabit network. Enhanced Transit Connection Services are defined in the Rate Book. Service is subject to availability.
| Bandwidth | Level of Service | Amount | Details |
|---|---|---|---|
| 100 Mbps | Transit Connection | $40.00 | Per month, per connection |
| 1000 Mbps | Transit Connection | $60.00 | Per month, per connection |
| 1000 Mbps | Enhanced Transit Connection | $140.00 | Per month, per connection |
Active Ethernet
| Bandwidth | Internet Connection | Bandwith | Amount Per Month |
|---|---|---|---|
| .5 Mbps | $35.00 | 100 Mbps | $350.00 |
| 1.0 Mbps | $40.00 | 200 Mbps | $400.00 |
| 3.0 Mbps | $60.00 | 300 Mbps | $450.00 |
| 5.0 Mbps | $80.00 | 500 Mbps | $550.00 |
| 10.0 Mbps | $150.00 | 1000 Mbps | $750.00 |
| 20.0 Mbps | $175.00 | 2000 Mbps | $1500.00 |
| 30.0 Mbps | $200.00 | ||
| 50.0 Mbps | $250.00 |
Additional Fees
- One-time setup fee of $550.00 per connection
- Engineering fee of $100.00 per hour for network configuration changes. Minimum is $100.00
- *Construction fee where the anticipated present value of the net revenues over the first four years are less than required by the cost of the project. This contribution in aid of construction will equal the difference between the installation costs and the allowable extension costs.
- *When construction fees are required it will also be allowable for this to be amortized over a three year term at 8% interest with a required term of service for three years.
Terms and Conditions of Service:
Service will be further governed by the Holland Board of Public Works Terms and Conditions.
Dark Fiber
Availability: Available for use to all customers. Each request will be evaluated and approved on a case-by-case basis. A dark fiber lease agreement will be required.
Character of Service: Lease of dark fiber from point to point. This does not include electronic equipment at either end.
| Charge | Amount | Details |
|---|---|---|
| Dark Fiber - Monthly | $0.0105 | per foot per strand |
Additional Charges
- Minimum Charge: The aggregate minimum billing per customer is $1,000 per month.
- Construction Charge: The actual cost to build new fiber outside plant will be billed upon completion.
Terms and Conditions of Service
Service will be further governed by the Holland Board of Public Works Terms and Conditions.