Current Progress
Construction of the city-wide network is ongoing. We expect to complete the project in Summer 2026. The project plan is designed to roll out in phases as the network is built, neighborhood by neighborhood – or Fiberhood by Fiberhood.
Completed
- Underground Passings: Downtown, Centennial Park, Historic, Triangle, Rosa Park, Holland High, and Industrial South Fiberhoods
- Aerial Passings: Downtown, Centennial Park, Historic, Triangle, and Rosa Parks, Holland High Fiberhoods
In Progress
- Drop Construction: Historic, Centennial, Triangle, Rosa Park, Downtown, and Holland High Fiberhoods
- Service activation: Historic, Centennial, Triangle, Rosa Park, Downtown, and Holland High Fiberhoods
- Passing Construction: Westside, Maplewood North, Maplewood South, and Industrial South Fiberhoods
- Downtown: Equipment upgrades

Construction Process
Passings Network Construction
Build out the underground and aerial passings.
Test & Finalize
Test and finalize the passings.
Drop Construction
Build out drops from the passings to homes of customers who have elected BPW fiber internet services.
Activate Service
Service installation and activation.
What is the Passings Network?
The passings network consists of the fiber lines that go past every home, making fiber connectivity available to everyone in the City of Holland. Some of the fiber will be underground and some will be overhead.
Just as a water main goes past every home to provide access to water, a fiber optic passings go past every home to provide access to data. As the passings network is built, neighborhood by neighborhood – fiberhood by fiberhood – service will roll out as it becomes available.
What is the Drop?
In order for a home to receive internet service, it has to connect to the passings network. That connection is called the drop.
Buidling the drop is the first step in the installation process. Drop installation will happen after you sign up for service by completing the Fiber Build Authorization Form.
Drops usually follow the electric utility lines. So, if your electric connection is overhead, then your fiber drop probably too. Also, if your electric connectionn is underground, then your fiber drop will probably also be underground.

Fiber passing - goes past the home.
Fiber drop - goes to the home.
Timeline
April 2025
Customer Satisfaction
Net Promoter Score: 95%
Results of the Holland Board of Public Works Customer Satisfaction Survey are in. The average residential customer rating for fiber/broadband service satisfaction was 9.19 out of 10, with 95% reporting a 7 or above.
April 2025
March 2025
Halfway

Halfway Milestone
The passings network completed for half of the addresses in the City of Holland. That means half of the residents in the City of Holland have access to Holland BPW Fiber services.
March 2025
Construction

Holland High Fiberhood
Passings network completed in Holland High Fiberhood. Service Applications Open
March 2025
December 2024
Construction

Rosa Parks Fiberhood
Passings network completed in the Rosa Parks Fiberhood. Service applications open.
October 2024
Construction

Downtown Fiberhood
Passings network completed in the Downtown Fiberhood. Service applications open.
October 2024
September 2024
Construction

Triangle Fiberhood
Passings network completed in the Triangle Fiberhood. Service applications open.
Aug 2024
Construction

Centennial Fiberhood
Passings network completed in the Centennial Fiberhood. Service applications open.
Aug 2024
Jun 2024
Construction

Historic Fiberhood
Passings network completed in the Historic Fiberhood. Service applications open.
30 Apr 2024
Engagement

Community Update Meeting
A public meeting to inform community memebers about the services offered and progress of the project.
30 Apr 2024
Jan 2024
Construction

Construction Started
Passings network construction started. Work kicked off in the Historic Fiberhood at Kollen Park.
Dec 2023
Engagement

Building Fiberhoods in Holland
New branding campaign launched for Holland BPW Fiber.
Dec 2023
Nov 2023
Partners
Fulfillment Services Selected
Holland BPW selects ITG as the service fulfillment contractor.
23 Oct 2023
Engagement

New Holland BPW Fiber Internet Web Page
Holland BPW launched a new web page. Interest form opened for all Fiberhoods.
23 Oct 2023
14 June 2023
Partners
EX2 Kick Off Meeting
Holland BPW and EX2 align goals, plans, and communication.
22 May 2023
Partners
Design/Build Engineer Selected
Board of Directors accepted the recommendation to select EX2 as the Design/Build Engineer.
22 May 2023
Nov 2022 - Apr 2023
Design
High Level Network Design
Engineering and design of the city-wide build to ensure efficient and accurate plans for the project.
10 Oct 2022
Partners
Owners Engineer
City Council approved Owners Engineer contract with CTC.
10 Oct 2022
2 Aug 2022
Vote

Holland City Fiber Vote Passed
Residents of the City of Holland voted to invest in expanding the community-owned fiber network.