Electric bills can be complicated to understand. Effective June 2011, the electric portion of your bill shows the unbundled cost to provide electricity to your home. You'll notice a line item labeled "Delivery Charge." We have itemized the energy component of your bill to show how much you pay for the electric distribution infrastructure and maintenance for that infrastructure. This is a new line item, but not a new charge. The amount you pay per kilowatt hour remains the same.
If you have additional questions, please contact our customer service department at 616.355.1500.
Click here to see a HBPW bill sample.