A
customer may be eligible to have service billed on one of several rates, or
provisions of a rate. Upon request,
the HBPW shall advise the customer in the selection of the rate that is most
likely to give the customer the lowest cost of service based on the information
provided to the HBPW; however, the selection of the rate is ultimately the
responsibility of the customer. Because
of varying customer usage patterns and other reasons beyond its reasonable
knowledge or control, the HBPW does not guarantee that the most economic rate
will be applied.
For a description of the Rate Code appearing on your bill please click here Rate Code Description
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